About VyapAI

AI‑Driven CRM for Instagram & WhatsApp

We turn conversations into revenue and retention. VyapAI powers sales, support, and delivery on the channels your customers live on—automated, measurable, and human‑like. Our platform blends agentic AI, an omnichannel inbox, and pre‑built playbooks so teams can move faster with less effort.

Our Mission

Empower every business to deliver fast, personal, and proactive experiences at scale—without adding headcount. We believe modern commerce happens in chat, and the best experiences feel instant, thoughtful, and consistent.

What We Build

Specialized AI agents (Support, Sales, Booking, Qualification) and an omnichannel CRM across WhatsApp, Instagram, Email, and more. We ship channel‑native journeys, analytics, and compliance so you can go live in days.

The Problem

  • Customers expect instant replies and fulfillment on Instagram and WhatsApp.
  • Teams juggle tools, tabs, and templates; quality is inconsistent.
  • Leads are lost in DMs; support queues spike after hours.

Our Solution

  • Channel‑native AI agents that qualify, resolve, and close with human‑like replies.
  • Unified inbox + automations with clear human handoff and SLAs.
  • Templates, journeys, and analytics—ready out of the box for faster ROI.

Omnichannel

One place for WhatsApp, Instagram, Messenger, and Mail—with journeys that move across channels and keep context.

Playbooks

Ready‑to‑use flows for support FAQs, abandoned carts, demo booking, lead scoring, and re‑engagement.

Insights

Track SLAs, conversions, AHT, and resolution rates. See which messages and intents drive outcomes.

Compliance

Channel policies and templates built‑in. Simple approvals, auditability, and message governance.

AI Agents

Spin up specialized agents in minutes. Link them with your tools and go live fast.

Built for Industries

Blueprints tailor the same core to each vertical's workflows.

Human‑first

AI should assist, not obstruct. Clear controls, easy overrides, and transparent logs at every step.

Outcome‑driven

We optimize for revenue, CSAT, and speed—not just message volume. Every feature is tied to a measurable impact.

Fast to value

Templates and sensible defaults help you launch in days, not months—including pre‑built channel journeys.

The Team Behind VyapAI

We're a product-led team with experience across chat commerce, CRM, and large-scale integrations. We care about craft, speed, and customer outcomes.

  • VK

    Vikash Kumar

    CEO & Co‑Founder

    Entrepreneurial leader focused on growth, operations, and scaling from zero to one.

    • ✔Founder of Abhay Education (since Sept 2020), scaled it into a global academic assistance platform serving students worldwide.
    • ✔Led a team of 30–40, building in‑house CRM systems with deep integrations for communication, order management, and workflow automation.
    • ✔Brings entrepreneurial leadership, sales & operations expertise, and a proven ability to scale businesses from scratch.
    Business GrowthLeadershipOperations
  • SR

    Subhradip R.

    CTO & Co‑Founder

    Full‑stack and systems architect with a track record of reliable, high‑performance delivery.

    • ✔Full‑stack developer with a career spanning TCS, Tech Mahindra, PwC, and Capgemini.
    • ✔Technical architect and backbone of our CRM, experienced in web development, scalable architectures, and cloud deployment.
    • ✔Strong track record of delivering reliable, high‑performance systems under tight deadlines.
    Full‑StackCloud ArchitectureSystems Design

Why We Work Well Together:

  • 6+ years of collaboration, blending strong business acumen with deep technical expertise.
  • Proven ability to execute complex projects from ideation to delivery.

Security & Privacy

We follow least-privilege design, encrypted transport, and clear data retention controls. Channel policies (WhatsApp, Instagram) are respected throughout templates and flows. Admins can configure redaction, retention windows, and export policies for audits.

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