AI Support Agent
Give customers fast, accurate help on their favorite channels. The agent solves routine issues, captures details, and brings humans in only when needed.
↓ to seconds
First response time
↑ 40–70%
Auto-resolution
↑ 10–20%
CSAT uplift
↓ significantly
Cost per ticket
VVyapAI Support
Hi, my order #1234 hasn’t arrived. Can you help?
Simulated conversation
Instant answers 24×7
Resolve common questions in seconds with policy-aware, brand-safe responses.
Automate repetitive tasks
Order status, refunds, warranty checks, and more—handled end‑to‑end by the agent.
Smart handoff to humans
Escalates with full context, conversation history, and suggested replies for speed.
Omnichannel coverage
WhatsApp, Instagram, web chat, and email—one AI that stays consistent everywhere.
How it works
Connect channels
Unify WhatsApp, Instagram, web chat, and email into one assistant.
WhatsApp
Instagram
Messenger
Email
Resolve or escalate
Automates routine tasks and hands off complex cases with full context.
AI resolves
FAQ, orders, refunds
Human handoff
Edge cases, VIPs
Measure & improve
Tag outcomes, capture feedback, and iterate on intents to lift CSAT.
CSAT
92%
Auto‑resolve
48%
AHT
18s
Ready-to-run playbooks
Channels & integrations
WhatsAppInstagram DMWeb ChatEmailZendeskFreshdeskIntercomSlack
See the AI Support Agent in action
Share your top ticket drivers—we\'ll show how to automate them safely.