Privacy Policy

We build omnichannel CRM and AI agents so businesses can accept orders on multiple channels and deliver to customers fast. Privacy and security are core to our product and operations.

1. Who we are

Abhay Education Private Limited ("we", "us", "our"). Address: Floor No.: Ground and First floor, Building No./Flat No.: 218, Dhanbad, Jharkhand (IN). Contact: hello@vyapai.com, +919179782285.

2. What we collect

Account contact details (name, email, phone, company)
Channel identifiers and metadata (e.g., WhatsApp number, Instagram handle)
Usage analytics (events, device, approximate region)
Support communications

3. How we use data

To provide and improve the CRM, AI agents, and related services
To secure, debug, and prevent abuse
To communicate about updates and support
To comply with legal obligations

4. Data processing & storage

We use reputable cloud providers. Data is transmitted over HTTPS. Access is limited to authorized personnel following least‑privilege principles.

5. Third‑party services

We integrate with messaging platforms (e.g., WhatsApp, Instagram) and relevant APIs as required by your use case. Their privacy policies apply to their services.

6. Your rights

You may request access, correction, or deletion of your personal information subject to applicable law. Contact us at hello@vyapai.com.

7. Data retention

We retain information as long as your account is active or as needed for legitimate business or legal purposes. You may request deletion of your account data.

8. Updates

We may update this policy. We will post changes here with an updated effective date.

Effective: 1/15/2026

Abhay Education Private Limited — Floor No.: Ground and First floor, Building No./Flat No.: 218, Dhanbad, Jharkhand (IN) — hello@vyapai.com — +919179782285